Hear from other Turlock customers on what they think about Jones Heat & Air.
As a Turlock HVAC Contractor, Jones Heat & Air takes our customer service and feedback very seriously. Read below for how other local Turlock area customers feel about our air conditioning, heating and indoor air quality services.
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Excellent customer service! Fast, efficient and affordable, got my AC back up and running within the hour!! David was especially knowledgeable and professional, thank you so much from saving us from the heat!
Bunnie H. - Turlock, CA
Very dependable and knowledgeable! They fit me into the techs busy schedule. Would definitely use them again and highly recommend them.
Fran H. - Turlock, CA
Jones Heat and Air showed up within an hour of my call and charged a very reasonable fee. The tech even wore shoe covers over his shoes so he didn't get my wood floors dirty. I'll definitely call them again.
Excellent service and very proficient and professional! David had great customer service as well as being very knowledgeable in this field. I will definitely be using this company again!
Great job fast and we actually have cold air blowing yay!!!
I used champion for years but got tired of paying $99.00 per hour and the 1 to 2 day wait times so my father recommended "Jones Heat & Air" when my AC broke down, I Called and the office girl that answered was very sweet and professional. When they arrived they figured out my Air conditioner problem very quickly but did a thorough inspection I appreciated that extra time was taken to go over all the problems and costs associated with the repairs they gave me several options before doing any work. The gentlemen that came out were extremely well mannered and sporting sweet uniforms, I could tell there game was tight and weren't just trying use technical terms to confuse me like some other companies have done in the past.
Anyway to sum up my experience im glad I switched. I saved ALOT and I'm 100% confident in their work. I'd recommend them to any of my friends and family hands down. Honestly they gained a life long customer and a fan. If your worried about getting over charged or tricked these guys skip all the games and just use experience and integrity to get the job done. It says "Done Once Done Right" on the side of there truck's I found that to be a true statement.
Very fast and courteous
My heater was not working so I called one of the big companies out of Modesto thay told me it would be $3,500 for a new heater cash is tight and I felt I should get another opinion so a friend told me to call Jones Heat & Air she said thay were respectful and honest and had been doing good work for 20 years when they came out thay were in clean uniforms and courteous to my family and I, After thay looked at the heater thay found that a $40 dollar part had gone out after replacing thay handed me a bill for $105.00 weather the other company missed the part or just wanted to make me spend more money is unclear but im just glad I called Jones Heat & Air.
Ryan M. - Modesto, CA
All employees were very polite. They answered my call right away and were here within 2 hours. They showed me the problem and had it fixed within an hour. I thought the charge of $64 was very reasonable.
Great customer service. My furnace wasn't blowing out hot air like it was suppose. They understood that I had a young child in the house and came the same day after hours, when most places would just tell you to wait till the next day. Definitely earned my business.
Great Company with honest values. Very professional and prompt response to my A/C breakdown. Will definitely call again.
Fixed my AC unit
My AC wasn't cooling and I had been told by a previous company that I needed a new unit and it would run around $6000. I called Jones Heat & Air out for a second opinion and they found some loose wiring and had my AC up and cooling in about 20 min for their $65 service call. I would highly recommend this company. Great customer service and very knowledgeable service techs.
Is dependable, and has earned my highest recommendation.
Ronald E. - Hilmar, CA
I called them on a recommendation from a friend in the area. My AC was not cooling the house much and feared the worst. The problem turned out to be not major and was fixed for a lot less than I was thinking. Steve was great and seemed like a knowledgeable and straight shooting guy. I will definitely use them again and recommend to others.
James D. - Turlock, CA
This company has wonderful customer service! Every person I have spoke with or dealt with during my repair issue, was very friendly and helpful. This is the way a customer service company should be. I will continue to use Jones Heat & Air for all my heating and ac needs, and I will definitely be referring them to everyone I know.
Karen S. - Turlock, CA
Steve did some work on my mom's air conditioner and he was great. The work was done fast and the cost was very reasonable. This is a family run business and I highly recommend Jones Heat and Air.